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Items tagged with "energy customer"

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Blog

Free smart thermostats, explained

Robin Kaloustian
Earlier in March, Voltalis, a provider of connected energy saving and control solutions for electric heating, announced they had raised close to €100M from private investors. They plan on using this investment to accelerate their growth in France. This is in line with Voltalis’ ambition to connect 3 million locations (homes or businesses) to its...
customer researchenergy customersmart thermostats
Customer Relationship Management. The CRM concept accounting system, clients, support, deals. Organization of data on work with clients
Whitepaper

Whitepaper – Could customer protection enable the energy transition?

Jan Hughes
Delta-EE’s Customer Transition Framework was originally formulated in 2019 and describes a journey that begins with suppliers aiming to engage their customers in a constructive dialogue, and ends with a collaboration with them, to help them navigate their personal transition from old to new energy. This whitepaper proposes a slight modification to this idea, in...
business modelsenergy customer
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Blog

Understanding the commercial value of energy insights

Jan Hughes
David Trevithick, Principal Analyst and manager of our Energy Insights + Research Service, joined Eliq for a webinar on Understanding the commercial value of energy insights. Read a summary of the webinar on the Eliq website.
customer datacustomer engagementenergy customer
Close up view of a laptop with a business chart on the screen.
Webinars

Webinar – The State of the New Energy Market – What progress has been made in 2020 in the transition from old to new energy

Jan Hughes
Despite the COVID-19 outbreak, the new energy market in Europe is progressing faster: customer spend in 2020 has increased by 53%, compared to 46% in 2019. This webinar from Delta-EE’s New Energy Business Model Service presents key market metrics and evidence of the shift from selling energy as a commodity to selling new energy products and...
business modelscommercial and industrialenergy customer
Close up view of a laptop with a business chart on the screen.
Webinars

Webinar – Social comparisons: the challenges with many of today’s tools, and how to build compelling solutions that engage customers

Jan Hughes
Social or peer comparisons are used in ~30% of more advanced energy insights apps in Europe today. But current solutions could do more to better engage residential customers. In this webinar, hosted by Delta-EE’s Energy Insights + team, we will be sharing recent research highlights and new thinking in how to develop social comparison tools...
business modelscustomer datacustomer engagementenergy customerenergy insightsenergy suppliers
young man looking at a graph on a laptop
Webinars

Social comparisons: the challenges with many of today’s tools, and how to build compelling solutions that engage customers

Arcas Web Design
Social or peer comparisons are used in ~30% of more advanced energy insights apps in Europe today. But current solutions could do more to better engage residential customers. In this webinar, hosted by Delta-EE’s Energy Insights + team, we will be sharing recent research highlights and new thinking in how to develop social comparison tools...
business modelscustomer datacustomer engagementenergy customer
Electric car being charged up using a public car charging station
Whitepaper

Whitepaper – EV tariff-based propositions – what is the state of the European market and how will offerings evolve?

Jan Hughes
The residential Battery-Powered Electric Vehicle (BEV) market is growing at an exponential pace in Europe, with Germany, France and the UK leading the way. The booming uptake of BEV is creating significant opportunities for energy actors. Delta-EE’s customer surveys show that BEV drivers are more engaged with new energy than average customers – for instance,...
business modelsenergy customerEV ChargingEVs
the word insight with people climbing over it
Blog

Energy insights: how much commercial value does it generate?

David Trevithick
Where’s the money? How big is the economic opportunity? These are the most frequent questions I get asked about energy consumption data, or ‘energy insights’. These are simple and important questions to ask but has been a challenge to give a confident response to. Customers enjoy better understanding, control, and reduction of their energy use....
customer dataenergy customerenergy insights

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