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Items tagged with "customer data"

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Blog
David Trevithick, Principal Analyst and manager of our Energy Insights + Research Service, joined Eliq for a webinar on Understanding the commercial value of energy insights. Read a summary of the webinar on the Eliq website.
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Webinars
Social or peer comparisons are used in ~30% of more advanced energy insights apps in Europe today. But current solutions could do more to better engage residential customers. In this webinar, hosted by Delta-EE’s Energy Insights + team, we will be sharing recent research highlights and new thinking in how to develop social comparison tools...
young man looking at a graph on a laptop
Webinars
Social or peer comparisons are used in ~30% of more advanced energy insights apps in Europe today. But current solutions could do more to better engage residential customers. In this webinar, hosted by Delta-EE’s Energy Insights + team, we will be sharing recent research highlights and new thinking in how to develop social comparison tools...
the word insight with people climbing over it
Blog
Where’s the money? How big is the economic opportunity? These are the most frequent questions I get asked about energy consumption data, or ‘energy insights’. These are simple and important questions to ask but has been a challenge to give a confident response to. Customers enjoy better understanding, control, and reduction of their energy use....
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Webinars
Interest in real-time energy data is intensifying in Europe as it overcomes key data processing challenges with smart meter data around data timeliness, granularity as well as availability in some countries. In this webinar we will explore leading use cases in the residential market and answer key questions, including: • How developed is the consumer-facing...
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Report Summary
The data hub to understand consumer attitudes and preferences on innovative energy propositions in Europe Delta-EE presents an ambitious study looking at consumer attitudes and behaviours towards 52 innovative energy products and services across Europe, across six key European countries and six attitudinal groups. Do you want data that challenges or validates or inspires your...
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Whitepaper
For an effective energy transition the use of renewable energy sources is not enough. A wide adoption of energy efficient technologies and behavioural change is needed to unlock the real potential of distributed renewable energy sources. However, innovation and technologies alone are not enough to convince energy customers to buy products that would accelerate the...
Customer satisfaction survey, person filling in a customer survey on a laptop
Webinars
As the energy transition accelerates, energy companies are focussing more and more on customer engagement to pivot from commodity-based sales strategies towards energy services. Applying game thinking and mechanics to improve customer experience and boost business performance is a relatively new customer engagement concept in energy. With guest speaker Jeremy Woolley, Head of Utility Projects...

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