Energy Insights + Research Service
About the service
Many energy companies are transitioning from commodity sales to energy services, supported by innovation in the sector around new energy technology to meet net zero-emission targets. But relying on energy assets alone is not enough as we must take energy customers on the journey too.
Consumers increasingly want to play their part in tackling climate change and reducing their carbon footprint. However, when it comes to home energy consumption and management, they are often not adequately equipped with the right personalised knowledge and tools to make good energy decisions.
Data from smart meters and other electricity monitoring devices provide the catalyst for energy behaviour change.
By engaging customers through personalised energy insights tools, it moves the conversation forward from the ability to shift energy consumption to the motivation to make positive behaviour change. This in turn accelerates energy customer engagement and consumer demand for energy services.
LCP Delta’s Energy Insights + Research Service enables organisations to enhance their residential customer engagement activity by providing data, analysis, insight and opinion on the energy insights market, players and solutions across Europe.
“Energy companies do not have a history for delivering customer-centric solutions, yet consumer expectations have escalated, driven by amazing digital experiences in other sectors.
Technology advances from smart meter roll-outs, the smart home and new energy tech provide the opportunity to transform these residential customer relationships and accelerate energy efficiency initiatives. Commercial pressures from increasing competition and cost reduction programmes and societal pressures to address the climate emergency provide the impetus for the energy sector to act.
Energy insights – the consumption data and interface for residential energy customer to access and benefit from – lies at the heart of many customer engagement strategies. They are playing a central role in transforming the relationship between energy company and its customer, in creating value for both, and in bringing the consumer along the energy transition journey.”
Service brochure and research highlights
LCP Delta - your partner in Energy Insights
The future of the residential energy market in Europe is at the centre of many questions and concerns surrounding the energy transition. Our comprehensive expert insight and research explores key considerations, such as:
- What approaches are being adopted in bringing energy insights services to market?
- Who should we be partnering with to access the right experience and technical skills?
- What’s working, what’s not, and what’s showing the most promise?
- Where’s the evidence of energy insights unlocking commercial value?
- How do we best use energy insights to maximise customer engagement and satisfaction?
- How will energy insights evolve as the transition from old to new energy gathers pace?
- What are the opportunities for gamification techniques using smart meter data to drive customer engagement?
- What’s the value of real-time energy insights?
- How are energy insights best used in self-generation?
- How are customer interface design and data visualisation techniques improving customer engagement in the energy insights market?
- How can customer propositions be improved and better targeted through leveraging energy consumption with other data?
- What’s the best practice in delivering tailored energy advice – such as triggers, incentive, and feedback loop.
Essential energy insights intelligence at your fingertips
By working with our clients on a subscription basis, the full breadth of our extensive research and insight is simple and intuitive to access.
As part of the subscription, you will receive:
Resources available with a subscription
Thoroughly researched reports on the most important connected home and smart home developments.
Reactive, insightful reports from our industry experts exploring the latest connected home news and events.
The data you need to make the best decisions for your business, including customer research and company profiles.
Company & Project Profiles
Case studies investigating the business models and customer propositions of companies in the energy space.
Ad hoc support from our expert team of analysts.
New Energy Summit
Priority entry to our New Energy Summit, giving you the chance to network and learn from industry experts.
Energy Insights Solutions Database
Subscribers can access this database among others. It helps users navigate the residential, customer-facing energy insights solutions in Europe for the purposes of customer engagement, bill reduction and energy efficiency. It covers product functionality, technical information and user statistics. It addresses use cases such as how does one product differ in functionality to another, how do usage rates vary across a competitor set, and who is using more advanced functionality in a particular country.
Our research extends beyond what's happening on the ground: we explore how things are changing. From the small details to the big picture, the comprehensive long-term view with which we approach our research equips you with the information and visibility you need to understand the impact of energy insight developments on your company.
Clients & Partners
Who we work with
Our research benefits a wide range of industries and organisations, including, but not limited to: