Leveraging The Energy Transition To Generate Connected Home Revenue

Introduction - Delta-ee: State of the Connected Home Market
Session 1: Capturing the market opportunities from connected electric thermal loads
Connectivity is becoming commonplace for gas-based heating and the market for electric thermal loads is now emerging. With the megatrends towards decarbonisation and electrification, opportunities for electric thermal loads seem huge. How are leading players in Europe taking advantage of this opportunity?
Pierre Bivas, Founder, Voltalis
Gregory Petiot, International Key Account Manager, Delta Dore
Session 2: Integrating connected home devices
Whether you are a product manufacturer or a service provider, there is a need to integrate devices from various manufacturers to offer the best connected home experience to your customers. A lot of questions remain on the best ways to approach this challenge especially with the GAFAs looking to take over the space.
Arjen Noorbergen, Founder & CEO, Olisto
Peter Kiss, Head of Business Development, Conrad Connect
Pascal Antoine, Connectivity Business and Public Affair Manager, Ariston Thermo
Session 3: Building a business case for remote boiler diagnostics - leading approaches in Europe
With the digitalisation of heating systems rapidly accelerating, commercial solutions for remote boiler diagnostics have also emerged. This session explores the different approaches taken by three different types of company looking to capture sustained value from this emerging market opportunity.
Michael Verger, CTO, Engie Home Services
Laurent Cosson, Innovation Manager, Smart/PV Engie Home Services
Erik Koorman, Manager Business Development, Intergas
Christian Deilmann, CPO, Tado
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The Intersection Between Transport and Electricity

Session 1 – Capturing the EV customer
The transition to electric transport is opening up new value chains and business models. The prize is considerable and the race is on to win the EV customer. So, what do customers want and how should energy providers support them?
- Delta-ee presents its new 2019 European EV Customer Research.
- Presentations from providers of leading EV customer propositions.
- Panel Q&A on the EV customer and EV business models.
André ten Bloemendal, VP Commercial Sales Europe, ChargePoint
Jacob van Zonneveld, Founder and Director, Plugsurfing
Karl Anders, Managing Director, Innogy
Session 2 – Integrating EVs into the energy system
Numerous technologies are being developed to support EV charging within the electricity system. The number of solutions is considerable and varied – is there a market for all of them?
- Presentations from the leading edge technology providers.
- Panel Q&A on EV grid integration.
Claire Weiller, Product Manager, Nuvve
Jorg van Heesbeen, Head of New Energy Business, Jedlix
Agnes Boonstra, Consultant eMobility and smart charging, Hubject Consulting
Chris Horne, Commercial Director, MyEnergi
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Unlocking Value Using Data Insight

Session 1: Influencing customer behaviour in the energy sector
Successful application of behavioural science principles is an important tool for any customer strategy. Examples range from improving product portfolio and pricing strategy to maximise take-up, to gaining customer consent to share smart meter data as a foundation to unlock stronger customer relationships.
Discover how you can apply these techniques in your business.
Jesper Akesson, Managing Director, The Behaviouralist
Jody Osborn, User Research Team Manager, Energy Systems Catapult
Session 2: Digitalising the energy customer experience
Digitalisation is one of the big themes of the energy transition. It can simultaneously meet the high and rising expectations of customers and respond to the business call to drive operational efficiencies.
Hear about pioneering initiatives in the sector to identify best practice and pitfalls to avoid.
Will Selby, Digital Innovation Manager, EDF Energy
Session 3: Creating new value from energy consumption data
Smart meter and other device data is providing unprecedented insight into the lives of energy customers. With this comes opportunities for those in the energy sector to better meet customer needs, whilst also generating new value for energy companies.
Learn from successful case studies and leaders in this field.
Paul Monroe, Co-founder, SMAP Energy
Darius Chaman Ara, Business Development Manager, Fresh Energy
Stephen Galsworthy, Chief Data Officer, Quby
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Taking Advantage Of The Opportunities Emerging From Demand Side Flexibility and Energy Storage

Session 1: How demand response and energy storage are shaping local energy markets in Europe
Local energy markets are an integral part of new energy, as we move towards a distributed energy world and localised demand response and energy storage are key enablers. With an increasing creation of market platforms from a variety of stakeholders and increasing DSO activity with these technologies, cutting through the noise is difficult. We will cover some of the key questions the industry is asking, such as:
- What is the difference between the variety of platforms?
- How many platforms will monetise demand response in the future?
- Will the different platforms co-exist or consolidate?
- Who will win?
- What do we need to do now?
- We will explore these questions and more.
Pallas Agterberg, Strategy Director, Alliander
Enno Böttcher, CEO, NODES
Philippe Vassilopoulos, Director of Product Development, EPEX SPOT
James Johnston, CEO and Co-Founder, Piclo Energy
Session 2 – The reality of flexible energy for consumers and how to get beyond early adopters
Behind-the-meter demand response and storage markets across Europe are largely nascent still. Business models and in particular customer propositions are constantly evolving. We will explore the trends around how the industry is adapting customer propositions, taking a look at what customer needs are and if we are meeting these, and identifying key success factors going forward.
Michael Phelan, Chief Executive/Co-Founder, GridBeyond
Seth Frader-Thompson, Co-Founder and President, EnergyHub
Janne Happonen, CEO, Fortum Spring
Graham Oakes, Principal, Graham Oakes Ltd
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