This portion of the Summit is for subscribers to Delta-ee's Gas Heating Service, Electrification of Heat Service and Heat Insight Service only.
If you are unsure whether or not you are a subscriber, contact [email protected].
|10:45 - 11:00
||Arrival, registration, coffee
|11:00 - 12:00
||Delta-ee's European market roundup: Top 5 sweet spots in 'new heat'
||We will present Delta-ee's view of 2019's top 5 opportunities in 'new heat' - which could cover technologies, market segments, business models and routes to market. We will then welcome subscribers' Q&A, views and input to the roundtable discussion.
|12:00 - 13:15
|13:15 - 14:00
||New heat customer propositions: How to bring the customer with you
||We will present highlights from our own customer research and market insight, then welcome subscribers' Q&A, views and input to the roundtable discussion.
|14:00 - 14:45
||New heat routes to market: The evolving role of the heating installer
||We will present highlights from Delta-ee's own installer research, then welcome subscribers' Q&A, views and input to the roundtable discussion.
|14:45 - 15:15
|15:15 - 16:45
||Breakout sessions & Discussion: Understanding the customer and the installer of the future
||2 breakout sessions where we split into groups to discuss opposing views on the needs of the customer of the future & the role of the installer in the future route to market for heat.
|16:45 - 17:00