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The power of communication – a telecom’s journey through the energy market minefield

Engaging customers with their energy consumption to “support a better world” and “change the world for the better” is not something you would typically associate with a telecom giant like Swisscom. tiko, a spinout of Swisscom Energy Solutions AG, has developed a ‘smart home heating control system’, providing a means for electricity demand response (DR) and load management via in-home electrical heating systems (electrical heating e.g. HPs, night storage and direct electrical). The system is designed to provide utilities, energy providers and network operators with a simple ‘on-off’ DR & load management solution, whilst providing customers with reduced heating costs. Connected heating devices are switched on or off as required, but it is ensured that durations are short enough that thermal comfort is not compromised.

What we thought back then…

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