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What do installers think of digital sales platforms for heating systems and home services?

That’s the question Delta-ee’s upcoming installer research is aiming to answer. The heating system installation market in the UK is currently dominated by small independent local tradespeople. These businesses do both technical work and sales. However, a growing number of digital platforms are emerging where sales are facilitated by a third party. These digital platforms certainly have the potential to significantly disrupt existing sales channels, but getting installers on board will be crucial to their success.

We’ve seen lots of activity in the market for booking home services online since British Gas launched its Local Heroes platform in mid-2017. Heatable came on the scene shortly thereafter, marketing itself to installers as “your digital salesman”. Smart thermostat manufacturer Tado has since begun offering boiler repair services through its partnership with HomeServe, and both John Lewis Home Solutions and Amazon Home Services have now launched in the UK. Hoppy, born out of EDF Energy’s innovation accelerator, recently unveiled its complete home management site with a number of services to help users simplify running their homes – including a tradesperson booking portal.

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Roundtable brings key players together to consider the outlook for Europe’s gas heating sector

As part of our recent European Heat Summit held in Berlin, our Gas Heating Service team hosted a unique invitation-only roundtable to discuss and debate the top issues and opportunities facing suppliers of high efficiency gas heating systems like micro-CHP, fuel cells, and gas-fuelled heat pumps.

We heard from a wide range of speakers, from industry associations like COGEN Europe, to heating industry giants like Baxi and Vaillant, to specialist technology developers like Tennessee’s Stone Mountain Technologies Inc. and Sunfire from nearby Dresden.

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Delta-ee’s European Heat Summit 2018 – innovation is heating up in an industry that needs to engage with customers to enable growth

The Delta-ee European Heat Summit 2018 took place in Berlin, Germany.

Bringing together delegates from across the energy sector, our European Heat Summit 2018 inspired interesting discussions, debates and insights on the hot topics of the low carbon heating industry. Delegates talked about the key challenges and opportunities presenting themselves now and going forward, and how companies are responding to these.

The Summit discussions encompassed several topics that are key for the future of the low carbon heating industry, but some themes stood out throughout the event:

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What’s hot from Mostra MCE?

Mostra MCE is a biennial trade fair in Milan covering heating, cooling, water and energy – while having a strong focus on the Italian market, it’s a major international event.  Maria Synodi from our Connected Home team and I had the opportunity to visit and we enjoyed meeting many of our subscribers and industry contacts there (and also escaping from the snow in Edinburgh!).

In this short blog we share some of the things we learnt, and hope you find it useful. As always, we welcome your feedback and questions so please feel free to contact us directly.

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Is the heating market too difficult for policymakers?

 

Policy is increasingly shaping the heating market – but is decarbonising heat in buildings just too difficult for policymakers?

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European heating: a market on the cusp of disruption

At Delta-ee we’ve been analysing and researching the heating market for over 10 years. We think it’s interesting - even fascinating! To many though it is a market that is stable, slow moving and hard to break into (many have the scars from trying to do so). We agree in many ways it has been like this, but we firmly believe it won’t be in the future. There will be some big winners from this change – and some big losers.

There are several factors contributing to the disruption of the market and we will discuss these in-depth at our upcoming European Heat Summit. Visit www.delta-ee.com/DEHS2017 to view the programme and register for this exclusive event. For now, read on to find out more about five of the most influential factors in the market at the moment.

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