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Selling heating systems online: the first step in the evolution from products to services

Buying a new heating appliance today typically involves finding and dealing with a local installer, as well as taking time off work to wait at home for a site survey and installation, all for a price which the customer generally does not know is competitive or not. Why not just buy online? With the internet giving customers more power and more information, is this trend finally coming to the very traditional heating sector?

New entrants like Thermondo are speeding up this slow and arduous process by doing the site survey remotely, either by asking the customer a few simple questions online or over the phone, having them upload photos of their heating system, or doing a video call. The first benefit for customers here is that they don’t have to wait very long at all to get a quotation, and they also don’t need to be at home waiting for an installer to come around and do it.

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Defining Heat as a Service

A PDF of this graphic can be downloaded here.

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Navigating the transition to ‘new heat’

Building on the success of previous events and bringing together key stakeholders in the European heating space, we are holding another Heat Summit this year. The event, taking place in London this September, will focus on several key themes emerging from the transition from ‘old heat’ to ‘new heat’. Read on to find out what we’ll be covering and register for this unmissable event.

Navigating the transition to ‘new heat’

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Integrated home heating – the importance of protocols and APIs

Delta-ee recently completed a consultancy piece for the Energy Systems Catapult looking at the integrated home energy landscape as it relates to heat pumps. In our work, we covered many aspects related to the integrated home heating market as well as the heat pump market supply chain. Here I discuss where we see this space is going.

Currently, many connected home devices and heating systems are siloed in their operation and are not fully interoperable. It often requires effort to integrate different parts of the system by homeowners or professionals. This is likely to change in the future.

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Reflecting on our predictions for gas heating trends at ISH 2019

Image from: https://ish.messefrankfurt.com/frankfurt/en.html

ISH 2019 was simply massive: 20,000 steps per day. But the long walk from the fair entrance to and around the main heating exhibits in the new hall 12 was well worth the exertion.

Having had the time to reflect on the week’s announcements, introductions and unveilings – how accurate were our predictions for the showings of companies involved in high-efficiency gas heating?

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UK heat pump market likely to double by 2025

With the Chancellor’s recent announcement that fossil fuel heating could be banned in all new homes built after 2025, there will no doubt be significant opportunity for low carbon heating into the future. However, while we wait with anticipation for building regulations to be updated, there is still strong potential for growth in UK heat pump market.

Delta-ee recently reviewed the opportunities and barriers for heat pumps to assess how the market is likely to develop over the next few years. Despite the uncertainties surrounding future support for heat pumps after the Renewable Heat Incentive ends in 2021, and the potential negative impacts of Brexit on the heating market (however that might eventually pan out!), our central forecast foresees the UK heat pump market doubling in size by 2025.

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