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The race to reinvent

I think I’ll get broad agreement in saying most energy companies are racing to re-invent themselves from supply to service; centralised to decentralised; volume to value. As such, new and innovative business models are emerging - challenging the very way in which transactions across the space are carried out, and revolutionising customers’ access to not only information but the range of products & services available to them. 

The need to provide customers with energy, reliably and economically, has not altered. But an ever-changing mix of drivers; from the rise of inexpensive, customer-facing technology, especially the internet and the smartphone, are at the beginning of transforming our industry forever.

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