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2018-2019: The pivotal years for New Energy

Delta-ee may have been early to the conversation. We started talking 10-15 years ago about decentralised energy, customers not meter points; who has needs, wants and preferences, services beyond commodity. These dynamics have now firmly moved from being on the periphery of the debate to front and centre. Most companies now recognise the direction in which the market is heading, and it seems like we are approaching the cusp of change.

Developing the right strategy and tactics is however challenging – exciting, but challenging.

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Emotional factors play an increasingly important part in customer engagement

Following the success of last year’s event in Berlin, we hosted another European Digital Energy Summit to continue the discussions we had twelve months ago. The Edinburgh event brought together a record-breaking number of attendees and we even saw a bit of sunshine in the Scottish capital! Most importantly, we saw a breadth and depth of insightful, intriguing and inspiring discussion from a wide range of stakeholders.

If you didn’t manage to come to the event, don’t worry – there’s always next year! Plus, we’ve brought together the key messages from the two days, which focused on Customer Data Value and the Connected Home.

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6 ways to make energy consumption data engaging

How many Western Europeans will be regularly using energy insight tools in 5 years? By energy insight tools I’m referring to the devices, often apps, which allow energy customers to see, monitor and act on their energy consumption.

Well, according to industry experts, it’s a staggering 65 million households!

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