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Amazon Home Services and the three steps to disruption

Image: Amazon

The long running speculation of Amazon’s expansion to home services in Europe has come to an end with the launch of ‘Amazon Home & Business Services’ in the UK last week. In simple terms, Amazon Home Services allows the purchase and scheduling of local professional services to help for example with the assembly of furniture, cleaning, or even the installation of a smart thermostat. 

Amazon has already been offering similar home services for a long time in the US and has even launched free in-home consultations to help customers get the right smart home solution for them. In that sense, the expansion to the UK home services market is just a small step in this continuing journey. That being said, the long-term implications of Amazon’s move to home services are anything but small!

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