Delta-ee Research Blog

Keep up to date with our latest news and research by subscribing to the Delta-ee blog - just click on the button below.

Subscribe to our blog

David joined Delta-ee in 2017 and manages the Customer Data Value advisory service, which helps our clients navigate this complex and dynamic area to become more customer centric.  He is focused on helping energy businesses identify how customer understanding and data can drive positive change and value. David is a specialist in consumer insight and data, and its application to business intelligence, proposition development, customer experience and marketing strategy.

He draws from experience in multiple sectors, including most recently 5 years at Centrica as a consumer insight lead, adding significant value to customer and business alike. David holds an MBA with distinction from the Bradford University School of Management.

Emotional factors play an increasingly important part in customer engagement


Following the success of last year’s event in Berlin, we hosted another European Digital Energy Summit to continue the discussions we had twelve months ago. The Edinburgh event brought together a record-breaking number of attendees and we even saw a bit of sunshine in the Scottish capital! Most importantly, we saw a breadth and depth of insightful, intriguing and inspiring discussion from a wide range of stakeholders.

If you didn’t manage to come to the event, don’t worry – there’s always next year! Plus, we’ve brought together the key messages from the two days, which focused on Customer Data Value and the Connected Home.

Continue reading
  152 Hits
152 Hits

6 ways to make energy consumption data engaging

How many Western Europeans will be regularly using energy insight tools in 5 years? By energy insight tools I’m referring to the devices, often apps, which allow energy customers to see, monitor and act on their energy consumption.

Well, according to industry experts, it’s a staggering 65 million households!

Continue reading
  414 Hits
414 Hits

Deeper customer thinking is needed to develop successful energy insight propositions


Clever stuff is being developed in the world of energy insights. That's the name given to products (usually app or web based) that help households understand where their energy consumption and costs go to provide greater transparency of their bills, and help determine how they might go about modifying their behaviour to reduce their bills should they wish.

Continue reading
  600 Hits
600 Hits

Register now

Search Downloads

Delta-ee Bloggers

29 posts
Andy Bradley
13 posts
Stephen Harkin
6 posts
Jennifer Arran
13 posts
Jon Slowe
13 posts
Michael Brown
9 posts
Lindsay Sugden
9 posts
Steven Ashurst
10 posts
Lukas Bergmann
11 posts
John Murray
15 posts

© 2004- 2018 Delta Energy & Environment Ltd.  | Registered in Scotland : SC259964

Subscriber Login