Privacy Policy

Delta Energy & Environment Ltd is committed to protecting your personal information and ensuring your experience with us is as safe and enjoyable as possible. In this policy, you’ll find information on how and why we collect, store and use visitor information to improve our service. You’ll also find out how to manage the information that is collected.


Information We May Collect From You

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site, subscribing to our service, downloading documents, posting blog material or requesting further services.
  • We may also ask you for information when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • Details of transactions you carry out through our site.

This is the only information that we collect on our site that is personal to an individual and could be used to identify an individual’s identity. In every case all such information is made by voluntary submission.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We will not sell or knowingly release or share your personal details collected in this manner unless Delta Energy & Environment Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. We are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Delta Energy & Environment Ltd, our customers, or others.

The information we collect from you may be used in the following ways:

  • to fulfil our obligations arising from any contracts entered into between you or your employer and Delta Energy & Environment;
  • to contact you from time to time to provide you with information about the services we offer;
  • to provide you with information in relation to the areas of interest you identified when you registered for updates using our online form;
  • to contact you to provide you with invitations to our webinars or conferences or with information relating to our business, which we believe may be of interest to you.

If you wish to unsubscribe from any of our publications, or if you would like us to erase your details from our database, please send details of your request to [email protected].


External Links

Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.


Our Business Partners

We work with three companies who help us develop our website, CRM system and IT systems. They have access to our databases for maintenance purposes, and their privacy polices are as follows:

Broadband Cloud Solutions - https://www.broadbandcloudsolutions.co.uk/privacy-policy/

DMC Software (part of Xperience Group) - https://www.xperience-group.com/privacy-cookies/

Arcas Web Design - https://www.arcas.co.uk/privacy


HR Privacy Statement

Our internal privacy statement which covers our approach to holding and processing employee data can be found here.


Cookies

What are cookies?

Most websites use cookies to improve your browsing experience. Cookies are small amounts of information in the form of text files sent by our website to your computer, mobile phone or other device when you visit our website. They allow us to do various things, including tailor the content you see, and maintain the security of your online experience.

Cookie types and their use

We may use a combination of different cookies to improve your experience. For example, we may use a cookie to remember your Username so you don't have to re-type it whenever you log in. A cookie allows us to remember your previous choices on our site, so you don’t have to repeat them on each visit.

Session cookies

Session cookies last only for the duration of your visit and are deleted when you close your browser. These facilitate various tasks such as allowing a website to identify that a user of a particular device is navigating from page to page, supporting website security or basic functionality.

Many of the cookies we use are session cookies. Our session security cookies are designed to be very difficult to read, change, access or use except by us. They contain no personal information that can be used to identify you.

Persistent cookies

We also use persistent cookies. They last beyond your session and after you have closed your browser. We use them to ensure you have a better experience when you return to the site. Persistent cookies remain on your computer until you choose to remove them or they expire.

Sometimes persistent cookies are used by websites to provide targeted advertising based upon the browsing history of the device. We use persistent cookies in a few ways, for example, to remember your details for log in so you don’t have to. We may also use persistent cookies to allow us to analyse customer visits to our site. These cookies help us to understand how customers arrive at and use our site.

First and third party cookies

Whether a cookie is a first or third party cookie depends on which website the cookie comes from. First party cookies are those set by or on behalf of the website visited. All other cookies are third party cookies. We use both first party and third party cookies.

How and Why we use Cookies

We may collect information about your computer or internet connected device, including where available your IP address, operating system and browser type. This is statistical data about our visitors browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your device. These help us to improve our site and to deliver a better and more personalised service. They enable us:

  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to develop our site according to visitor trends.
  • To recognise your browsing device when it returns to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when visit our site.

We will not sell or knowingly release or share information collected in this manner.

What if I don't want to accept cookies?

You can choose to restrict or block the cookies set by us, or any website. You can do this via our cookie consent toolbar  or through your browser settings.

Please note, if you block or restrict cookies on your machine, certain online functions may unable to function correctly.

Your browser settings are usually found in the ‘options’ or ‘preferences’ menu. The Help function in your browser will show you how to change the settings. We use cookies to provide and maintain a secure environment for you and to protect you from fraud. However, you can make Delta Energy & Environment Ltd a trusted website in your browser settings so that each time you visit, your cookies are enabled. If your concern is with third party cookies generated by advertisers, you can turn these off by going to the third party’s website and getting it to generate a one-time ‘no thanks’ cookie, to stop any further cookies being served to your machine. Remember, for cookie blocking or restrictions, you’ll need to adjust the browser settings on every device you use for internet access.

You can also visit www.allaboutcookies.org for comprehensive information on how to block or restrict cookies on a wide variety of browsers. You’ll also find details on how to delete cookies from your computer, as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you’ll need to refer to your handset manual.

Revoking or Changing Consent

You can revoke or change your consent preferences for cookies by clicking below.

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Changes To Our Privacy Policy

We keep our privacy notice under regular review and we may update it at any time. This privacy notice was last updated on 1st April 2018.

Privacy Consent

To update your consent preferences at any point you can click on the button below.

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