Delta Energy & Environment Ltd is committed to protecting your personal information and ensuring your experience with us is as safe and enjoyable as possible. In this policy, you’ll find information on how and why we collect, store and use visitor information to improve our service. You’ll also find out how to manage the information that is collected.
Information We May Collect From You
We may collect and process the following data about you:
- Information that you provide by filling in forms on our site. This includes information provided at the time of registering to use our site, subscribing to our service, downloading documents, posting blog material or requesting further services.
- We may also ask you for information when you report a problem with our site.
- If you contact us, we may keep a record of that correspondence.
- Details of transactions you carry out through our site.
This is the only information that we collect on our site that is personal to an individual and could be used to identify an individual’s identity. In every case all such information is made by voluntary submission.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
The information we collect from you may be used in the following ways:
- to fulfil our obligations arising from any contracts entered into between you or your employer and Delta Energy & Environment;
- to contact you from time to time to provide you with information about the services we offer;
- to provide you with information in relation to the areas of interest you identified when you registered for updates using our online form;
- to contact you to provide you with invitations to our webinars or conferences or with information relating to our business, which we believe may be of interest to you.
If you wish to unsubscribe from any of our publications, or if you would like us to erase your details from our database, please send details of your request to [email protected].
Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
Our Business Partners
We work with three companies who help us develop our website, CRM system and IT systems. They have access to our databases for maintenance purposes, and their privacy polices are as follows:
Broadband Cloud Solutions - https://www.broadbandcloudsolutions.co.uk/privacy-policy/
DMC Software (part of Xperience Group) - https://www.xperience-group.com/privacy-cookies/
Arcas Web Design - https://www.arcas.co.uk/privacy
HR Privacy Statement
Our internal privacy statement which covers our approach to holding and processing employee data can be found here.
What are cookies?
Cookie types and their use
We may use a combination of different cookies to improve your experience. For example, we may use a cookie to remember your Username so you don't have to re-type it whenever you log in. A cookie allows us to remember your previous choices on our site, so you don’t have to repeat them on each visit.
Session cookies last only for the duration of your visit and are deleted when you close your browser. These facilitate various tasks such as allowing a website to identify that a user of a particular device is navigating from page to page, supporting website security or basic functionality.
Many of the cookies we use are session cookies. Our session security cookies are designed to be very difficult to read, change, access or use except by us. They contain no personal information that can be used to identify you.
We also use persistent cookies. They last beyond your session and after you have closed your browser. We use them to ensure you have a better experience when you return to the site. Persistent cookies remain on your computer until you choose to remove them or they expire.
Sometimes persistent cookies are used by websites to provide targeted advertising based upon the browsing history of the device. We use persistent cookies in a few ways, for example, to remember your details for log in so you don’t have to. We may also use persistent cookies to allow us to analyse customer visits to our site. These cookies help us to understand how customers arrive at and use our site.
First and third party cookies
Whether a cookie is a first or third party cookie depends on which website the cookie comes from. First party cookies are those set by or on behalf of the website visited. All other cookies are third party cookies. We use both first party and third party cookies.
We may collect information about your computer or internet connected device, including where available your IP address, operating system and browser type. This is statistical data about our visitors browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your device. These help us to improve our site and to deliver a better and more personalised service. They enable us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to develop our site according to visitor trends.
- To recognise your browsing device when it returns to our site.
We will not sell or knowingly release or share information collected in this manner.
What if I don't want to accept cookies?
You can choose to restrict or block the cookies set by us, or any website. You can do this via our
cookie consent toolbar
or through your browser settings.
Please note, if you block or restrict cookies on your machine, certain online functions may unable to function correctly.
You can also visit www.allaboutcookies.org for comprehensive information on how to block or restrict cookies on a wide variety of browsers. You’ll also find details on how to delete cookies from your computer, as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you’ll need to refer to your handset manual.
Revoking or Changing Consent
You can revoke or change your consent preferences for cookies by clicking below.
Adjust cookie preferences
We keep our privacy notice under regular review and we may update it at any time. This privacy notice was last updated on 1st April 2018.