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How companies use their consumer understanding and data assets to generate value, in energy, heating and other industry verticals which can be applied to energy
Insight and updates into the activities of other energy players and their customer data and data driven propositions
Benchmarks the energy data specialists and their solutions tailored to energy companies
Provides filtered information and insights on how the trends in big data influence the decisions energy companies have to make with customer data
Gives you expert knowledge and recommendations on important, complex and evolving topics related to energy customer data
Supports you with answers to your questions via a team of experts
Understand and benchmark how companies generate value from energy customer and data
Identify and exploit business opportunities
Navigate the complexity and extract deep insight into the critical factors shaping these opportunities
Direct tactical decision making to help reduce costs, and increase revenue and customer value
Keep on top of new developments
Build authority as an internal expert
Free up time and focus internal resource to maximise its value to the business
David joined Delta-ee in 2017 and manages the Customer Data Value advisory service, which helps our clients navigate this complex and dynamic area to become more customer centric. He is focused on helping energy businesses identify how customer understanding and data can drive positive change and value. David is a specialist in consumer insight and data, and its application to business intelligence, proposition development, customer experience and marketing strategy.
He draws from experience in multiple sectors, including most recently 5 years at Centrica as a consumer insight lead, adding significant value to customer and business alike. David holds an MBA with distinction from the Bradford University School of Management.
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Kitty supports a wide range of research projects, principally the ‘New Energy’ Business Models, Connected Homes, and Customer Data Value Services. Prior to joining Delta-ee, she worked for Community Energy Scotland supporting the development of renewable energy projects in communities across Scotland, and blogged for Creative Carbon Scotland about the role of the arts in transitioning to a low-carbon society. She is also a part-time tutor in Carbon Economics, Climate Change Measurement, and Energy & Climate at the University of Edinburgh.
Kitty holds an MSc (Distinction) in Carbon Management and a first class MA (Hons) in Philosophy, both from the University of Edinburgh.
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