Customer Data Value Advisory Service

Helping you succeed with your customer data and insight strategy

How does it work?

cda8 research

 

The Customer Data Value advisory service is an annual subscription energy research and advisory service.

It is Europe’s leading non-biased source of knowledge to help energy clients become more customer-centric and data driven.

We achieve this by developing our clients’ understanding of consumer needs and how to address them using data and insight,
to unlock value for both customers and their business.

Who is this research for?

cda7 company

If your company is asking these sorts of questions, we can help:

How do we compare to competitors in generating value for our customers and business?

What are the best strategies to develop customer engagement?

Should we build internal capacity, or out-source our data analytics requirements?

How do we extract greater value from the customer data we have?

How do we keep ahead of rapidly changing customer needs and data opportunities?

The scope of the research:

cda1

How companies use their consumer understanding and data assets to generate value, in energy, heating and other industry verticals which can be applied to energy

cda2

Insight and updates into the activities of other energy players and their customer data and data driven propositions

cda3

Benchmarks the energy data specialists and their solutions tailored to energy companies

cda4

Provides filtered information and insights on how the trends in big data influence the decisions energy companies have to make with customer data

cda5

Gives you expert knowledge and recommendations on important, complex and evolving topics related to energy customer data

cda6

Supports you with answers to your questions via a team of experts

Customer Data Value Advisory Framework

 

cda10 framework

How will this research help you?

Make the right strategic decisions

Understand and benchmark how companies generate value from energy customer and data

Identify and exploit business opportunities

Navigate the complexity and extract deep insight into the critical factors shaping these opportunities

Direct tactical decision making to help reduce costs, and increase revenue and customer value

Keep on top of new developments

Build authority as an internal expert

Free up time and focus internal resource to maximise its value to the business

 

Find out more

envelope and phone

If you would like to find out more about the service, contact the team:
David Trevithick

David Trevithick

Service Manager

David joined Delta-ee in 2017 and manages the Customer Data Value advisory service, which helps our clients navigate this complex and dynamic area to become more customer centric.  He is focused on helping energy businesses identify how customer understanding and data can drive positive change and value. David is a specialist in consumer insight and data, and its application to business intelligence, proposition development, customer experience and marketing strategy.

He draws from experience in multiple sectors, including most recently 5 years at Centrica as a consumer insight lead, adding significant value to customer and business alike. David holds an MBA with distinction from the Bradford University School of Management.


+44 (0)7951 013 659

David Trevithick
Kitty Dutton

Kitty Dutton

Analyst

Kitty supports a wide range of research projects, principally the ‘New Energy’ Business Models, Connected Homes, and Customer Data Value Services. Prior to joining Delta-ee, she worked for Community Energy Scotland supporting the development of renewable energy projects in communities across Scotland, and blogged for Creative Carbon Scotland about the role of the arts in transitioning to a low-carbon society. She is also a part-time tutor in Carbon Economics, Climate Change Measurement, and Energy & Climate at the University of Edinburgh.

Kitty holds an MSc (Distinction) in Carbon Management and a first class MA (Hons) in Philosophy, both from the University of Edinburgh. 

+44 (0)131 625 1006

Kitty Dutton

© 2004- 2018 Delta Energy & Environment Ltd.  | Registered in Scotland : SC259964

Site design and maintenance by Arcas Web Design

Subscriber Login